Shipping Information

Dispatch times:

Orders received before 2.30pm Monday to Friday will be dispatched on the same day, if you order after 2.30pm we will do our utmost to dispatch that day but this cannot be guaranteed. Orders placed on the Weekend will be dispatched on the following Monday.

Please allow 7 working days after the scheduled delivery date in the UK and 21 working days in Europe before contacting us regarding a missing or delayed product. All post UK/Europe is sent via Royal Mail PLC please see our shipping rates below for further information.

Should you have any problems with your order please contact our Customer Services on +44(0)203 012 0065 or [email protected].

 

UK Shipping rates:

Standard shipping to UK addresses is via Royal Mail First class (1 – 2 working days). Our shipping charges are calculated based on weight and the number of items in your basket. Here is an overview of our shipping rates:

0 – 99g = £1.20 (1 single disc DVD or Blu-ray)
100 – 249g = £1.60 (2 single disc DVDs or Blu-rays)
250 – 295g = £1.90 (2 multiple disc DVDs or Blu-rays)
296 – 999g = £3.60 (up to 10 single disc DVDs or Blu-rays)
1,000 – 1,999g = £5.80

*Parcels of 2kg will be sent Tracked and Signed via Myhermes courier service
2,000 – 4,999g = £8.80
5,000 – 9,999g = £14.80

 

European Shipping rates:

Standard shipping to European addresses is via Royal Mail International Standard (3 – 7 working days). Our shipping charges are calculated based on weight and the number of items in your basket. Here is an overview of our shipping rates:

0 – 99g = £2.80 (1 single disc DVD or Blu-ray)
100 – 249g = £3.90 (2 single disc DVDs or Blu-rays)
250 – 295g = £5.20 (2 multiple disc DVDs or Blu-rays)
296 – 499g = £5.80 (up to 5 single disc DVDs or Blu-rays)
500 – 749g = £7.20
750 – 949g = £8.50
950 – 1,249g = £9.60
1,250 – 1,499g = £10.80
1,500 – 1,999g = £11.90

*Parcels of 2kg will be sent Tracked via Myhermes International courier service
2,000 – 2,999g = £12.50
3,000 – 4,999g = £17.00
5,000 – 9,999g = £19.00

 

*We do not dispatch or deliver to any country outside Europe. Specifically, this refers to North and South America, Australasia, Asia and Africa.

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Registered Address: FremantleMedia Limited, 1 Stephen Street, London, W1T 1AL