Privacy Policy

In this privacy policy: (i) Offset Media means “we”, “us” and "our”  (ii) “you” and “your” means the person using our websites.

For the purpose of the Data Protection Act 1998, the data controller is the Commercial Director of Offset Media, "Stanmaur" Quakers walk, London N21 2DE [email protected] 

FremantleMedia Enterprises & Offset Media Limited are committed to protecting the privacy of those using our website and the confidentiality of the personal information which our customers provide to us. We use the personal information provided to us to process your order  and to generally provide and improve our website and our services.   We will use the information we collect in the following ways:

We do not store credit card details nor do we share customer details with any 3rd parties

When you place an order, we need to know your name, e-mail address, delivery address and payment details. This allows us to process and fulfil your orders and to keep you up to date on their progress.

With your consent we may use your contact information to let you know about, special offers and promotions. If you would rather not receive this information anymore you may inform us any time by using the unsubscribe link found on our correspondence.

You must keep your personal details up to date and you can change your personal details by accessing your account.

If you respond to a promotion or competition we will ask for your name, address and e-mail address. This is so that we can fulfil the promotion, notify competition winners and track the popularity of our marketing activity.

We may disclose personal information about you to other members of our group of companies.   Your personal information may be disclosed (i) to trusted third parties if necessary to fulfil your order (ii) if we buy or sell any businesses or assets (iii) with a view to preventing fraud or reducing credit risk (iv) if we are obliged to do so to comply with applicable laws, regulations or court orders (v) if it is necessary to enforce the terms of any agreements to which you and we are a party (vi) if it is necessary to protect our rights, property or the safety of our customers or website users.

Our employees and associated companies are obliged by us to respect your confidentiality.

Our website contains links to other websites, which are not covered by this privacy policy. We are not responsible for the privacy or data collection practices of these websites, and we encourage you to read their terms and conditions, and privacy statements.

The personal data that you provide us may be transferred to destinations outside the European Economic Area.

If you believe we have information about you that you do not want us to have or that you think is incorrect, please contact us.  We will correct or remove the data as you request as soon as is reasonably practicable.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the website.  Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may make changes to this privacy policy in the future, which will be posted on this page.  You should check this page from time to time to ensure you are aware of any changes.  Where appropriate we may notify you of changes by email or by putting a notice on the website.

At FremantleMedia Enterprises, data security is one of our highest priorities and we do our utmost to protect the data you provide. When you place orders or access your account information, we offer the use of a secure server.

To analyse how visitors use the website, we use Google Analytics, which employs cookies (text files placed on your computer) to track visits. This information, which includes visitors’ IP addresses, is stored by Google to evaluate use of our website and compile reports on website activities, such as visitor preferences and length of visit.

Google may transfer the information to third parties where required to do so by law or where third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, if you do this, you may not be able to use the full functionality of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We are always looking to improve the service that we offer. To do this, we may, from time to time, contact you for your opinions and views. Your participation in these surveys is wholly voluntary. Should you choose to participate, we will treat any personal information in accordance with our privacy policy.

Cookies are small computer files that are stored by your browser on your computer's hard drive. Cookies enable information to be transmitted to and from your internet browser and the website.  We use cookies to recognise you when you return to Cookies also enable us to gain information about the use of our website and our services and to enhance our site according to the preferences of our customers. You can change your browser settings and shop at without a cookie.  Your browser’s help file should tell you how to do this but please note that this may affect your ability to use all of the features of the website. By using the website, you agree to our use of cookies as described above.

If you have a query or request regarding use of your personal information or our data processing practices, please email us at [email protected].

For information on the Data Protection Act, please visit

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Registered Address: FremantleMedia Limited, 1 Stephen Street, London, W1T 1AL